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Market-Q - Support Contact

Email Support

Customer Service:
Contact us via email for issues relating to billing, account maintenance and payment information.

Tech Support:
Contact us via email for issues relating to symbols, data or software.

Phone Support

NORTH AMERICA

Phone: 630.792.2800
Fax: 630.792.2600

Press "1" for Tech Support
Press "4" for Service or Billing

Phone Support Hours:
6:00 a.m. - 6:00 p.m. CT

EUROPE

Phone: +44 (0)20 7825 8777
Fax: +44 (0)20 7825 7570

Phone Support Hours:
07.00 - 17.30 GMT

AUSTRALIA

Phone: +61 (2) 8668-1600
Fax: +61 (2) 9267-5786

Press "2" for Customer Service and Tech Support

Phone Support Hours:
8:30 a.m. - 5:30 p.m. Australian ET

Desktop Solutions Holiday Schedule
Link to a listing of days the Desktop Solutions Customer Service Department will be closed.

Customer Care
If we fail to respond to your inquiry in a timely manner or you feel your issue requires management's assistance to resolve, please let us know and, where applicable, give as much information about your inquiry as possible.